"Heartless" Twisted Rope Necklace

•18K gold plated titanium steel
•Chain width: 6mm
•Length: 16”
•Waterproof
•Hypoallergenic
•Tarnish resistant 
•Handmade

Length: 40cm
Chain thickness: 6mm

We take pride in our efficient order processing at Volare Collection. Your order will be processed within 1-3 business days (excluding weekends and major holidays) upon receipt of your order. If you do not receive a confirmation email from us after placing an order, please contact us immediately through our contact form or by sending an email to: Support@shopvolare.com. Once your order is shipped, you will receive a tracking notification email to keep you updated on its progress.

Shipping charges for your order will be calculated and presented to you at checkout. We offer free shipping for all domestic orders above $50.

Our aim is to provide a hassle-free shopping experience, which is why we are dedicated to fast order fulfillment and an easy return process. Your jewelry will be carefully and efficiently packaged and shipped by our excellent team. At Volare Collection, we strive to ensure that your shopping experience is nothing short of excellent.

At VOLARE Collection, we strive to provide exceptional customer service, and we understand that you may occasionally need to return an item. Please note that we are not responsible for items that are lost or stolen during transit if the tracking indicates delivery. If you are not completely satisfied with your order, we offer a self-service return portal that you can access HERE within 14 days of delivery. We kindly ask that you package your unworn jewelry in its original packaging and return it to us using the address we provide for you via Email, SMS, or DM. You are not responsible for the return shipping costs and will be provided with a free return label. To ensure that your return is processed correctly, please make sure that all items are returned in their original condition and in its original packaging. Once we have received your return, we will send you a confirmation email to let you know that your item has been received. Refunds will be issued to your original payment method within 7 business days of receipt, depending on your banking institution. If you prefer to exchange your item, we are happy to issue you store credit in the form of a gift card for the remaining balance, which will be available to you right away.

Maintaining the brilliance of your jewelry is crucial to prolong its lifespan and retain its shine. Jewelry, even the finest metals, can tarnish when exposed to moisture or acidity. Hence, it's important to protect it from the elements and store it properly.

To keep your jewelry in pristine condition, avoid using liquid cleaners that contain harmful chemicals.

Instead, create a baking soda bath using a 1:4 ratio of baking soda to water for routine cleanings. For deep cleanings, use a mixture of baking soda and water in a 3:1 ratio to create a paste-like consistency and gently scrub your jewelry with a soft-bristled toothbrush.

After cleaning, rinse with warm water and dry with a soft microfiber towel before storing it in your jewelry box or the Volare Collection storage box that comes with every order.

To prevent damage, avoid exposing your jewelry to chemicals found in household cleaners, makeup, and hair products.

Additionally, refrain from wearing your jewelry in swimming pools or hot tubs as chlorine can harm the finish.

To help protect your pieces from the elements, it's best to put on your jewelry last before leaving the house and remove it first when returning home.

Each order comes with a free Volare jewelry storage box to help protect your pieces from the elements.

These stylish and convenient storage and display boxes use air-sealed PE film as a barrier to reduce the frequency and likelihood of tarnishing.